How do you effectively deal with drama in your team? I’m not sure if there’s an effective or the right or wrong way, but I can share with you what Masa and I have been doing for the past 10 plus years. First of all, drama in the team, that’s what I understand by drama : Somebody coming to you and complaining about the crossline, the downline, the upline, complain about their life or having some challenges and gossip. All these things that sometimes, I would say all the time, are the things that we use as an excuse to divert ourselves to not be as effective and not be focused and as a distraction, to use that as a distraction from actually doing the main thing.
First of all, the way we deal and we have dealt with drama in the past and today is, first of all, you need to allow room for a little bit of drama. When I mean a little bit of drama means that in every single movie that you watch there is always just that point where there is a little bit of drama and then everything else happens afterwards, all the breakthroughs. I think in life you need to allow yourself and allow someone else to vent or download all the things that they are keeping inside.
I think first of all, the most important thing, obviously when you allow that, you need to give a timeframe. Let’s say, that you give them a minute or two to dump everything they want and after that minute they need to understand that that’s it, that there’s no more drama, that the reason they are talking to you, if you want to move them forward you need to have an honest conversation and they need to understand that the reason they are talking to you is because they want to move further, they want to move forward in their life, in their business.
Once you get them to agree to that, then you allow them for a minute or two or 30 seconds, that’s up to you, as much as you can handle I guess, you can allow them to tell you exactly what is “wrong” in their life. After that, you have agreed with them that you’re going to move forward. How you move forward is you refocus them on their goals and their aspirations, what they want to do in their life, what they want to achieve in their business.
Then after that, as you refocus them on that and you make them think and understand the benefits of doing that instead of focusing on that drama, then once you have got them in that situation, then the next thing is, to keep them accountable in a timeframe. Super important always, you need to keep people on timeframes.
I think sometimes we waste a lot of time doing this thing and doing that thing and thinking about this and thinking about that, whereas before you actually do every single activity or any activity that you do, you give it a timeframe. You would be surprised and amazed on how this thing between our ears works, because if you give it a minute, that’s how this mind that you have will work towards to get something in that timeframe. If you give a minute to someone to vent, that’s what the mindset will be and in a minute they will be done. If you give them 50 minutes, 50 minutes it will be, they will find something to do.
First of all, to deal with drama in your team, allow drama for a very kind of amount of time, a very short period of time, and then after that agree with that person that we’re going to move forward and we’re going to focus again on the goals and the good stuff, the things that are going to be so positive that are going to inspire them to move forward. Once we’ve done that, we’re going to make them and keep them accountable for a certain amount of time so then they don’t fall into drama within that period of time, if it makes any sense.
Keep them focused, refocus them on the actual income producing activities, into the inspiration more than the desperation and the bad stuff and the drama, allow it for a certain amount of time, and then after that, focus them on the energy and the positiveness of everything that they do and then move them forward.
